ON-SITE SERVICE, RETURNS, REPAIRS
International on-site service and training from AE system engineers
Product option enhancements
Software and hardware updates or upgrades
Testing, optimization, and securing of system-specific configuration data
Repair cost estimates
Device repairs and findings reports
Available premium repair service (P1) for expedited turnaround (upon request)
Flat-rate repair pricing models
We offer on-site service and cost estimates for power control modules that can’t be removed or returned to our service center.
Please note that for devices returned to our service center, costs may accrue for repair quotes, testing, repairs, findings reports, and/or disposal.
For on-site service or before returning any device, please contact our service team to avoid additional costs or longer wait times.
Our service team will contact you as soon as possible.
For TECHNICAL SUPPORT
Phone: +49 (0) 2902 910 370 10
Fax: +49 (0) 2902 910 370 99
Send REPAIRS AND RETURNS
directly to our European headquarters in Metzingen:
Advanced Energy Industries GmbH
Uracher Str. 91
Administration - Repairs: +49 (0) 2902 970370 45
Technical Support - Repairs: +49 (0) 7123 969 492
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