THYRO-FAMILY SCR POWER CONTROL MODULES EUROPE SERVICE AND SUPPORT

  • International on-site service and training from AE system engineers
  • Product option enhancements
  • Software and hardware updates or upgrades
  • Testing, optimization, and securing of system-specific configuration data
  • Repair cost estimates
  • Device repairs and findings reports
  • Available premium repair service (P1) for expedited turnaround (upon request)
  • Flat-rate repair pricing models
ON-SITE SERVICE, RETURNS, REPAIRS

We offer on-site service and cost estimates for power control modules that can’t be removed or returned to our service center.

Please note that for devices returned to our service center, costs may accrue for repair quotes, testing, repairs, findings reports, and/or disposal.

For on-site service or before returning any device, please contact our service team to avoid additional costs or longer wait times.

PLEASE CALL US DIRECTLY OR FILL OUT THE FORM BELOW.
Our service team will contact you as soon as possible.

SERVICE CONTACTS

For TECHNICAL SUPPORT:
Phone: +49 (0) 2902 910 370 10
Fax: +49 (0) 2902 910 370 99
E-Mail: powercontroller@aei.com

Send REPAIRS AND RETURNS directly to our European headquarters in Metzingen:
Advanced Energy Industries GmbH
Uracher Str. 91
72555 Metzingen
Germany
Administration - Repairs: +49 (0) 2902 910370 45
Technical Support - Repairs: +49 (0) 7123 969 492


SCR POWER CONTROL MODULE SERVICE REQUEST
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