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Solaron^® PV Inverter Support—Available with a 99% Uptime Guarantee

Leverage AE's Global Service Infrastructure

AE’s worldwide service organization supports mission-critical equipment in 24 x 7 x 365 operating environments, such as the semiconductor and glass coating industries, where maximized uptime requires the most immediate attention and comprehensive support. Our organization provides support for more than 500,000 equipment units worldwide with prompt service, ample parts inventory, and a well-managed supply chain. Our technical support team has decades of experience servicing high-power products and will provide knowledgeable inverter support that can be found nowhere else. 

Maximize Uptime and Power Generation with the SafeGuard^® Service Program

Although highly robust, the Advanced Energy^® (AE) Solaron^® inverter requires routine maintenance and service for long-term, high-performance efficiency and reliability. The AE SafeGuard^® service program goes beyond the standard warranty to ensure your inverter continuously operates at optimum performance and to help you generate maximum power from your solar PV system.

Predict Costs for Risk Abatement Requirements

Lock in cost predictability and eliminate surprises related to unscheduled maintenance. The AE SafeGuard service program combines your selection of preventive maintenance deliverables—parts and labor included—into an annual, fixed-cost program to meet your business needs. Because AE manages all of our products through an SAP^® system by serial number, you can match AE’s level of service to your risk abatement requirements on a unit-by-unit basis. 

Add a Rain-or-Shine 99% Uptime Guarantee

In addition to preventive maintenance, our 99% uptime guarantee provides a new class of service that safeguards your investment with maximum uptime and minimal financial risk. The Solaron inverter is inherently fault-resilient, and when you select the 99% uptime guarantee, the unit executes a precise, rain-or-shine algorithm that ensures your inverter is consistently operational—regardless of the weather or other PV equipment failures. More than simply a claim, our guarantee is backed by a network of worldwide resources, qualified parts when necessary, and a compensation penalty should you experience downtime beyond the 99% uptime guarantee. When time and efficiency matter most, take advantage of this economical solution that virtually eliminates inverter downtime and ensures high energy output. 

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